Emergency Communications Center Technical Team receives Employee Achievement Award
The Emergency Communications Center Tech Team has been approved by the Ramsey County Achievement Award Selection Committee for an Employee Achievement Award in the category of "Excellent Job Performance."
The team of seven oversees all the telephone and computer dispatch systems and makes sure the 911 center is operating properly. After years of planning, staff at the Emergency Communications Center relocated to two temporary locations to complete renovations of the dispatch floor. The team's collaborative work allowed this transition to happen on a tight timeline without missing any calls or interrupting public safety service to the community.
The team is always looking for ways to streamline processes and equip the broader team with the tools they need to do their job, never losing sight of the important work that has to be done each day answering 911 calls. With the Emergency Communications Center being a 24/7 facility, the team consistently goes above and beyond and is on-call to provide needed tech support.