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Probation Service Center
Address
Metro Square
Suite 1200
121 7th Place East
Saint Paul, Minnesota 55101
Business hours
8 a.m. – 4:30 p.m. Mon.– Fri.
Staff are available by email, phone, video or online.
The Probation Service Center (PSC) offers supervision services to adults placed on probation in Ramsey County. who have been assessed as needing the lowest level of supervision. The PSC’s supervision approach allows for contact with probation on an “as-needed” basis. Our goal is to remotely assist individuals in completing their probation requirements, while at the same time being responsive to their needs and busy lives.
We provide:
- Team supervision with one-on-one support.
- Assistance navigating the system and completing court-ordered conditions of probation.
- Assistance completing court-ordered conditions of probation.
- Information about, and referrals to, other providers and resources.
- Convenient communication routes and reporting options, like email, phone, and video, for individuals with busy lives.
Remote reporting systems
You can contact probation as needed, update personal information and report any police contact.
- Call 866-520-7225.
- Listen for your confirmation number.
- Leave a message.
- Hang up.
- Wait for a call back from your supervision team member.
Lost your PIN for the reporting system?
Call 651-266-2300 or email your supervision team for assistance.
Missed your call-in day?
Call 866-520-7225 as soon as you remember.
Common questions
What is the remote reporting system?
The remote reporting system (866-520-7225) enables you to contact probation as needed; to update your contact info and/or report any police contact 24/7/365.
What if I lose my pin number?
You can email your supervision team, and someone will provide you with it.
Can I call the remote reporting system more than once a month?
You can call the 866-520-7225 number as many times as you wish.
What do I do if I had police contact?
Call 866-520-7225 and report the incident. Once probation has the information, we will determine next steps and call you back if necessary.
What if I missed my call-in day?
Call as soon as you realize that you have missed your phone call.
What if I am struggling with a personal crisis, can you assist?
Yes. If it is an emergency, please call 911. If you need immediate assistance, please contact the Ramsey County Welcome Center (1919 University Avenue W, 2nd Floor, St. Paul ) at 651-266-7890. For less timely matters, please email your supervision team and we will assist you.
What if I need to talk to an agent in-person?
The Probation Service Center offers in-person services upon request. Contact your supervision team and we will arrange to meet with you.
What if I want to speak with an agent outside of business hours?
Email your supervision team to discuss options.
What if I need a travel permit?
Contact your supervision team via email and make your request. These may take time, so make your request early.
What if the court required me to report within 24 hours of release?
You are expected to contact your supervision team the following business day.
How do professional service providers (healthcare, treatment, etc.) reach the probation office?
Call 651-266-2300 and select option 3.
How do court professionals reach the Probation Service Center?
Call 651-266-2300 and select option 4.
Contact us
Probation Service Center
PSC East Supervision Team
Phone: 866-520-7225
Fax: 651-266-2686
Email: PSC East
Contact form
PSC West Supervision Team
Phone: 866-520-7225
Fax: 651-266-2687
Email: PSC West
Contact form
Professional Service Provider Line
(For healthcare, treatment, etc.)
Phone: 651-266-2300, select option 3
PSC Court Line
Phone: 651-266-2300, select option 4