Information Services (IS) provides technology services and support to the Ramsey County organization:
Technology infrastructure and operational support: Provides enterprise standards, architecture and operational support for technology and telecommunications infrastructure.
Technology asset management: Establishes and maintains an enterprise framework for managing technology assets (including procurement and contracting services) for technology acquisitions, and establishes equipment standards and usage policies.
Business tools and services: Provides tools and services to support staff in their work: developing, maintaining, and/or supporting enterprise applications such as Geographic Information Systems (GIS) and business applications, records management, communication and collaboration tools, Help Desk, and desktop support.
Information security and risk mitigation: Protects information and technology resources through its information security program that implements enterprise policies, processes, procedures and industry standards and practices. These controls are intended to minimize information system vulnerabilities and threats and meet legal and regulatory requirements for protecting data and systems.